We always aim to provide you with every satisfaction when you shop online with The Horse Trough. If, however, for any reason you are not satisfied with your online purchase, we will do our very best to meet your needs. Do not hesitate to contact us at customerservices@horsetrough.co.uk or by calling us in store on 01509 842626 where we will be happy to discuss the options available to you. Please note that for cancellations, exchange and returns/refunds, you have 7 working days to return your order.
Please refer to section 7. "Cancellations, amendments, exchange and returns/refunds" in our main terms and conditions to help you.